Terms and Conditions of Use fun77 – Read Before You Play

Acceptance of Terms

Welcome to fun77, a digital entertainment platform operated by fun77 Entertainment Sdn. Bhd. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and fun77 regarding your use of our website, mobile app, and all services provided by our platform.

By accessing, browsing, or using any part of the fun77 platform — whether through the official website at fun77.run or via our mobile app — you are deemed to have read and fully agreed to these Terms. If you do not agree with any part of these Terms, you are not permitted to use our platform.

Account Registration

To make full use of fun77's services, you will need to register a user account. During the registration process, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, email address, and a valid mobile number.

Each user is only permitted to hold one (1) active account at any one time. Multiple account registrations by the same individual — whether using different information, different IP addresses, or different devices — are strictly prohibited and may result in the closure of all associated accounts along with the forfeiture of all fund balances and bonuses.

• Registration details must be accurate and your own — registering using another person's identity is strictly prohibited.
• You are solely responsible for maintaining the confidentiality of your password and account login details.
• You are fully responsible for all activities that occur under your account.
• Please notify the fun77 support team immediately if you suspect any unauthorised access to your account.
• Fun77 reserves the right to request identity verification (KYC) at any time to ensure the accuracy of account information.

User Eligibility

Use of the fun77 platform is restricted to individuals who meet the following eligibility requirements:

• Aged 18 years of age and above on the date of registration.
• Not a citizen or resident of any country or territory where online wagering activities are prohibited.
• Not listed on any active voluntary self-exclusion programme.
• Possessing full legal capacity to enter into a binding agreement.

Fun77 reserves the right at any time to request age and identity verification documents, including a national ID, passport, or other recognised official documents. Failure to provide the requested documents within the specified timeframe may result in temporary suspension or account closure.

Deposit & Payments

Fun77 accepts deposits via a range of legitimate local payment methods including FPX, online bank transfers, Touch 'n Go eWallet, GrabPay, and other methods listed on the platform. All deposits are processed securely using SSL 256-bit encryption technology.

• Minimum and maximum deposit amounts are as stated in the Deposit section of the platform.
• All deposits must be made using a payment method registered in your own name — using another person's account or card is not permitted.
• Fun77 does not charge any processing fees for standard deposits; however, third-party payment providers may impose their own fees.
• Successful deposits will be credited to your fun77 account immediately or within the processing time stipulated by the payment provider.
• If a deposit is not received within the expected timeframe, please contact our customer support with proof of transaction.

Withdrawal of Funds

Users may submit a withdrawal request at any time, subject to the following conditions:

• A user account must have completed the full identity verification (KYC) process before the first withdrawal can be processed.
• Withdrawals will be processed to the same payment method used for the deposit, or to a verified bank account held in the user's name.
• Withdrawal processing time is between 1 to 5 business days, depending on the payment method and internal verification process.
• Any bonus that has not met the wagering requirement is not eligible for withdrawal.
• Fun77 reserves the right to request additional documents for withdrawals exceeding certain limits as part of our anti-money laundering (AML) procedures.

Bonus & Promotions

Fun77 offers a variety of bonuses and promotions to new and existing members from time to time. All bonuses and promotions are subject to the specific terms and conditions stated alongside each offer.

• Wagering Requirement: Each bonus carries a wagering requirement that must be met before any winnings from that bonus can be withdrawn. This requirement is clearly stated in the terms of each promotion.
• Validity Period: All bonuses have a limited validity period. Unused bonuses or unmet wagering requirements within the specified period will expire automatically.
• Wagering Limit: While a bonus is active, the maximum wager per round or bet placement may be limited. Exceeding this limit during an active bonus may result in the bonus being voided.
• One Bonus Per Household: Welcome bonuses and certain promotions are limited to one claim per household, IP address, or device.

Game Rules

All games offered on the fun77 platform — including slots, sports betting, betting, bingo, and other games — have specific rules that users must follow. Detailed rules for each game can be found in the relevant help or game information section.

• The outcome of all games is final and may not be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption or system failure during an active game, fun77 reserves the right to void the affected round and return the wager to the user.
• Users agree that the odds and RTP (Return to Player) for each game are as stated in the respective game information.
• Fun77 uses a certified random number generator (RNG) to ensure the fairness of every game outcome.

Prohibited Conduct

Fun77 platform users are strictly prohibited from engaging in any of the following activities:

• Using automation software, bots, scripts, or any technical tools to automate gameplay or account activities.
• Colluding with other users to gain an unfair advantage in any game.
• Money laundering or using the platform for any unlawful financial activities.
• Providing false information during registration or the KYC verification process.
• Abusing the bonus system or seeking methods to meet wagering requirements unfairly (bonus hunting/arbing).
• Threatening, harassing, or acting abusively towards customer support staff or other users.
• Any attempt to hack, breach, or compromise the security and integrity of the platform.

Account Closure

Users may close their fun77 account at any time by contacting our customer support team. Prior to closure, please ensure all eligible funds have been withdrawn first.

Fun77 reserves the right to close or suspend a user's account without prior notice under the following circumstances:

• Confirmation that the user is under 18 years of age.
• Violation of any term within this document.
• Detection of fraudulent activity, money laundering, or unlawful conduct.
• Failure to provide the requested identity verification documents within the stipulated timeframe.
• Requests from law enforcement agencies or regulatory bodies.

Limitation of Liability

Fun77 provides its entertainment platform "as is" and makes no express or implied warranties regarding the reliability or uninterrupted availability of the platform. To the extent permitted by applicable law:

• Fun77 is not liable for any indirect, incidental, or consequential losses arising from the use of the platform.
• Fun77's total liability to any user under any circumstances is limited to the amount deposited by the user within the 30 days preceding the claim.
• Fun77 is not liable for any service disruptions caused by factors beyond our control, including third-party infrastructure failures, natural disasters, or government directives.

Privacy & User Data

Fun77 is committed to protecting the privacy and personal data of its users. The collection, use, and storage of your personal data is handled in accordance with Privacy Policy ours in detail, which forms part of these Terms.

• Your personal data is used solely for account operations, identity verification, transaction processing, and service improvement.
• Fun77 does not sell or disclose users' personal data to third parties for marketing purposes without your consent.
• All data is stored on servers protected by encryption and strict access controls.

Terms Amendment

Fun77 reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Any material amendments will be communicated to users via an in-platform notice or to your registered email address at least 7 days before the changes take effect.

Continued use of the fun77 platform after the effective date of any amendments to the Terms is considered your acceptance of and agreement to the revised Terms. If you do not agree to the amendments, please stop using the platform and contact us to close your account.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our team. We are committed to responding within 1–2 business days.

• Support Email: [email protected]
• Live Chat: Available 24/7 via the platform and mobile app
• Help Centre: View our FAQ for an immediate response

For issues related to responsible gaming or self-exclusion, please refer to the Responsible Gaming ours.